technology gives the ability to talk to their crews in realtime. they also have a room where system operators can practice drills on emergencies like leaks, brakes and disruptions. >>> the switch from toll takers to electronic tolling on the golden gate bridge may save monday dioqu but. 28 lost their jobs in march to make room for the new system but now 25 customer service reps had to be hired to field phone calls from confused customers. the transportation commission said because of that the new system has also required costly upgrades. >> we are saving money that was the goal of the program so, yes there is been some confusion but it's not mass hysteria. >> they say they are saving more than a million dollars and the. >> people with disabilities fear they could be hurt if the bart labor disputes aren't resolved. while many can turn to back up plans, disabled riders say that they may be stuck with limited or no other mode of transportation. ac transit carries more than 170,000. they are in a six day cooling off period that started on october 22nd.